Survey

The Owen Sound Police Service requests your input in evaluating our effectiveness in serving this community. In our efforts to better serve the community, we are interested in your opinion of the quality of our service.

Your answers to the following questions will be used to evaluate our services so that we may consider changes to improve the level and quality of police services in Owen Sound.

Thank you for your time and consideration.

1. What was the manner of contact with the department? Telephone
In Person
In Person (other)
Other (please specify

2. Initial contact involved: Police Officer
Civilian Member (e.g. Dispatcher, Clerk)
Volunteer
Unknown

3. Was the service you received during your initial contact helpful, courteous and professional? Yes No

Why or why not? Please explain.

4. What was the nature or purpose of your contact with the Owen Sound Police Services? Request for assistance
Information request
Motor vehicle collision
Reporting an incident (witness)
Reporting an incident (victim)
Traffic Violation
Arrest, accused, suspect
Other (specify)

Police Response

5. Was the response timely? Yes No

If No please explain:

6. Was the service that you received from the police officer(s) professional and satisfactory? Yes No Why or why not? Please explain.

7. What may have been improved or done differently to have better met your needs/expectations?

8. What is Owen Sound Police Services doing well?

9. What can the Owen Sound Police Services do to improve the quality of our Service?

Community

10. Do you have any concerns or issues regarding community safety (Owen Sound)? Yes No If Yes, please explain.

11. Do you have any other comments in relation to the Owen Sound Police Services?

12. Tell us about yourself (optional)

a.
I live in Owen Sound
I work in Owen Sound
I visit Owen Sound

b.
Male
Female

c.

d.

Name: (optional):
Address or City:

Phone Number:

Email Address:

13. Would you like to be contacted by the Owen Sound Police Services regarding this survey?

Yes No

After pressing Submit you will be returned to our home page.

I want to personally thank each and every citizen of the City for their participation with this important survey. It is our commitment, to you, to provide the highest possible level of service and to make Owen Sound a pleasant and safe place to call home. Our goal as a Police Department is to enhance the quality of life for all those who live and visit the City of Owen Sound, hence the motto,
"Community Partners".

Sincerely,

THOMAS J. KAYE
Chief of Police

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